Get In Touch
+44 786 871 0057
Unit 38341, Courier Point, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FH, UK
Frequently Asked Question!
No, FJ Goods only sells items in Brand new condition and all items are 100% genuine.
We currently accept payment via PayPal only.
Yes, FJ Goods provides 12 months in house warranty for our major items. You can read more details on our “Warranty” Page.
No, you can choose to use the guest checkout which only requires you to provide your email address, billing and delivery address. However, we strongly recommend you to register an account which can bring you a more efficient and convenient way to track your order status and shipment.
We offer a 14 days return policy. For details, please check to the“Return & Refund” page.
Yes, if you would like to cancel your order, please contact us by submitting a support ticket to inform us of the cancellation. We only accept orders to be cancelled when they are still in the processing status and the order has not been packed yet.
Our Customer Support service hours are 9:30– 18:00 on Monday – Friday. (Excluding United Kingdom public holidays)
It’s simple. Search your desired item in the search bar at the top of our website or under the category menu. Select the item you want, click “Add to Basket”, then follow the Checkout steps and fill-in any related information. Finally review your order and finish payment with the preferred payment method selected.