Shipment and Delivery

1 Shipping Services

FJ Goods determines the choices of couriers and routes. All orders will be shipped with track able service and customers will be able to track the shipment status.

2 Order Handling

After confirming payment is successful, FJ Goods will process to the fulfilment of an order with an estimate handling time of 2-5 business days. This applies to all available items.

3 Delivery Time

The estimated delivery time would be around 5-10 business days after your order is dispatched from our United Kingdom warehouse. FJ Goods shall not be liable for any uncontrollable factors that impact the speed of delivery (courier delays, bad weather, customs checks or other uncontrollable circumstances etc.).

4 Liability of Delivery

FJ Goods shall not be liable for the loss or damage caused to parcels during transit, except when a customer has bought insurance service for the shipment.
The transportation of any parcel is solely the liability of courier companies. Courier companies only cover physical loss or damage to a parcel during transit, subject to the maximum liability specified in the terms and conditions of their service. FJ Goods can only assist in the claim process, however has no control on the final compensation a courier company would provide.

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